Cleveland, OH -- (SBWire) -- 04/28/2016 --With the impact of CAHPS survey and increased communication transparency with social media, patients are starting to rate the healthcare facilities they were treated at on location-based social media websites such as Google and Yelp. Patients are sharing their personal experiences of the treatment they received online as well as in person. These reviews, which focus on issues such as wait time, billing errors, and unprofessional office staff, demonstrate why enhancing the patient experience is essential for medical facilities that want to provide the best level of care.
Consumer-like behavior among patients - such as their willingness to share their personal accounts - is just one healthcare industry shifts of many that need to be addressed. Along with the medical facilities they serve, ImageFIRST Cleveland, the provider of healthcare uniforms in Cleveland, OH, joins in the widespread discussion of how to address the consumerism challenge in the field by making their quality laundry services known.
ImageFIRST Cleveland aims to be the cost-effective solution for improving patient satisfaction by providing patient-focused medical laundry renting, cleaning, and delivering services. Medical facilities are kept adequately sourced with linen, gowns, towels, and scrubs at all times with the assistance of the provider's assigned Customer Advocate, who not only delivers the products, but also helps with managing inventory and controlling it. The burdens of handling medical laundry are relieved from healthcare staff, who can put their main focus on patient care with ImageFIRST's dedication to putting patients at the heart of their purpose.
Patients can feel comfortable in the Comfort Care line, which is a collection of exceptionally soft fabric gowns exclusively offered by ImageFIRST that are specifically designed to provide warmth and coziness. A partnership with ImageFIRST Cleveland also ensures that the laundry exceeds the standards of infection prevention, which help protect reputation and image.
To learn more about the topnotch medical uniform and linen service available in Cleveland, OH, at ImageFIRST, visit http://www.imagefirst.com or call 1-800-932-7472.
About ImageFIRST Cleveland
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To learn more about the ImageFIRST in Cleveland, OH, please visit their website at http://cleveland.imagefirst.com/.
ImageFIRST Cleveland Helps Address the Healthcare Industry's Shift to Consumerism by Providing Solution for Laundry Services