Raleigh, NC -- (SBWire) -- 11/07/2011 --The Chef’s Academy (http://www.thechefsacademy.com), the Culinary Division of Harrison College, a 108-year-old, nationally accredited institution that offers 38 degree programs in five schools of study, has announced that Jokima Hiller, hospitality and restaurant management program coordinator, has recently released her new book, “The RevPAR Formula.” Co-authored with Jill Woods, “The RevPAR Formula” is a guide intended to meet the needs of the hospitality community, specifically providing hotel and restaurant management teams, supervisors and employees with the direction needed to optimize challenging workplace environments. Having previously served as a human resources clerk, assistant reservations sales coordinator, general manager and trainer in hotel management, Hiller works with students of The Chef’s Academy, providing preparation for future careers in hospitality management.
The RevPAR formula is the common formula used in the hospitality industry in determining overall business health, standing for revenue per available room. Calculated by multiplying the occupancy percentage (OCC) by the average daily rate (ADR), the revenue per available room does not fully account for the satisfaction of employees and guests. Hiller and Wood have revised the RevPAR formula to be defined as optimizing challenging circumstances (OCC) and always driving retention (ADR), a measure that provides a clear reflection of the internal fluidity of hospitality operations. A podcast about the book is available for download at http://bit.ly/vMCn4W. Published by Outskirts Press, “The RevPAR Formula” is available for purchase at http://www.outskirtspress.com/revparformula.
QUOTES:
“My co-author, Jill Woods, and I were strategic in the layout of this book, as we wanted to fully address the needs of the hospitality industry and answer the pressing questions facing hospitality professionals,” said Hiller. “I have experienced a great deal through my years in the hospitality industry, but rarely had anyone provide me with thorough guidance and direction. We hope our book fills that void for hospitality supervisors new to their role and seasoned professionals looking for a refresher on how to turn around challenging situations.”
DETAILS:
- “The RevPAR Formula” is available from Amazon.com at http://www.amazon.com/RevPAR-Formula-OCC-ADR/dp/1432770519/.
- For more information about Jokima Hiller, visit http://www.jokimahospitality.com
- The Chef’s Academy recently launched its online Bachelor of Science degree in Hospitality and Restaurant Management. All online courses have a special emphasis on management skills such as problem solving, forecasting, strategic planning, team building and human resource management. The online curriculum provides students with a great deal of flexibility in their course load and is ideal for anyone currently employed in the industry.
About The Chef’s Academy
The Chef’s Academy is the Culinary Division of Harrison College, a 108-year-old, nationally accredited institution that offers more than 30 degree programs in five schools of study. More than 6,000 students altogether are enrolled at Harrison College’s 13 campuses, its online division and The Chef’s Academy. Located in Indianapolis, The Chef’s Academy is opening a second academy on a 4.37-acre campus in North Carolina’s Triangle in August 2011. At The Chef’s Academy, students become prepared and marketable graduates entering the fields of culinary arts, pastry arts, and hospitality and restaurant management through classroom and experiential instruction that sets up expectations for the real-life industry. The college’s culinary division provides an environment that fosters students’ passion for culinary arts and hospitality and a curriculum developed by the most qualified instructors and leaders in the market. The Chef’s Academy is endorsed and accredited by the American Culinary Federation (ACF).
The Chef’s Academy’s Jokima Hiller Authors Book on The RevPAR Formula
Hospitality And Restaurant Management Program Coordinator Of Local Culinary Institution Provides Industry Advice For Management, Supervisors And Employees