New York City, NY -- (SBWire) -- 08/02/2010 -- Today, mobile technology has become an integral part of daily life. Growing number of people around the world can now use and access mobile devices such as PDAs, handheld computers, and smart phones, which potentially free them from the physical limitations of PCs and the restraint of cables via wireless connectivity. In order to cater for the new customer needs and demands that arise from the fast development of this new computing power, as well as to reach a wider pool of potential customers, businesses are compelled to adopt the use of mobile e-commerce.
As a company committed to provide fast and effective translation services to its clients, Link Translations has recently introduced its new customer and project management interface which allows the corporate and individual customers the option to order and pay for translation and interpretation services via their mobile devices.
LinkCRM is a proprietary system that provides customers with easy and secure mobile access to the company’s data interface where they can make inquiries, create leads, and make online payments.
LinkCRM also facilitates the vendor management within the company by assisting Link Translations employees in selecting and assigning projects to translators and interpreters. The new proprietary system ensures online and telephone generated leads to be followed up immediately around the clock and allows Link Translations project managers to follow through the leads up to the translation delivery stage. When a translation request is received in the system, the lead gets assigned to the project manager in line. The project manager is able to review the submitted documents to be translated, provide a quote with an online payment option, and assign the translation to the selected translator from within the pool of over 3000 linguists all within the system. At different project stages the system automatically takes care of routine tasks such as invoice and purchase order generation and payment entry.
“LinkCRM is a novel approach to project management for the translation industry. It minimizes the conversion time from lead gathering to the delivery stage in project management,” says Evren Ay, CEO of Link Translations. “By making effective use of technology we not only provide faster services to our clients, but also ensure that vendor management is done more effectively. LinkCRM is a breakthrough way of using technology in order to speed up the translation process using human translators he adds.
Link Translations is a nationwide translation and interpretation agency headquartered in New York, serving a wide variety of clients such as individuals, law firms, arbitrators, hospitals, private corporations and government agencies providing translation, document discovery, interpretation, apostille and localization services in all languages since 1995. http://www.link-translations.com
Link Translations Announces New Proprietary Customer and Project Management Interface
Link Translations, Inc., a nationwide translation agency with a 15 year track record in providing translation, document discovery, interpretation, document legalization and localization services in all languages, announced its new proprietary customer and project management interface.