Marlton, NJ -- (SBWire) -- 05/13/2015 --eMaint Enterprises has worked hard to earn a reputation throughout the world as a leader and pioneer in computerized maintenance management software (CMMS). Recently, eMaint was awarded the Bronze Stevie® Award in the category of Customer Service Department of the Year for computer software companies managing up to 100 employees in the ninth annual Stevie® Awards Ceremony.
The Stevie Awards are considered some of the most prestigious sales and customer service awards available worldwide. Each year, The Stevie® Awards recognize companies with Sales & Customer Service awards as well as contact center awards and business development awards. There are more than 1900 nominations every year from businesses of all sizes, industries and niches. This number was an increase of 27 percent when compared to the nominations of 2014.
Since 2014, eMaint's customer service department has enjoyed healthy growth, more than tripling in size spanning across three international offices, with one in Estero, Florida, one in Marlton, New Jersey and another in Dublin, Ireland. To this day, eMaint boasts a client retention rate of 90+ percent.
Michael Gallagher, the Stevie Awards' President and Founder explained, "Entries to the Stevie Awards for Sales & Customer Service have more than doubled over the past three years." He continued with, "The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year's Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation."
eMaint CEO and President Brian Samelson spoke highly of his organization saying, "We are honored to be named a winner of the Stevie® Awards for Sales & Customer Service. Our Customer Support and Services teams work hard to make our clients successful, and I am pleased that their efforts have been recognized."
About eMaint Enterprises, LLC
eMaint has been improving the way global organizations manage their maintenance operations since 1986. As a leader in cloud-based computerized maintenance management software (CMMS), eMaint X3 CMMS is the maintenance software choice for over 20,000 customers worldwide looking to control costs and increase productivity.
eMaint ranks among the Inc. 5000 Fastest Growing Private Companies in America, the Deloitte Technology Fast 500™, the Software 500, the Philadelphia 100®, and is a Stevie® customer service award winner, which honors the achievements and positive contributions of organizations and working professionals worldwide.
For more information on eMaint products and services, call 856-810-2700, or visit the eMaint English site at www.emaint.com, the EMEA site at http://www.emaint.eu, the Spanish site at http://www.emaint.com.mx or the Portuguese site at http://www.emanut.com.br
Stevie Award Presented to eMaint for Sales and Customer Service for Second Subsequent Year
CMMS Provider eMaint Delivered Exceptional Customer Service Worldwide