Dallas, TX -- (SBWire) -- 05/11/2011 --The global team collaboration and web conferencing market is expected to reach $19.97 billion by the year 2015, registering a CAGR of 10.4%. The main forces driving the market are conferencing and collaboration to enhance productivity of businesses as well as employees. Players in this market can gain competitive advantages by shifting their focus from individual functionality sales to consolidated functionality sales, and focusing on channel sales.
The team collaboration and web conferencing market is broadly segmented into collaboration services, collaboration software, and professional services. Collaboration services include audio conferencing, video conferencing, web conferencing, and other conferencing services, whereas collaboration software is classified as team collaboration software, email and calendaring, and other collaboration software. The professional services segment includes integration services, maintenance services, and consulting services.
MarketsandMarkets believes that increasing enterprise productivity along with cost control measures is playing a key role in shaping the future of collaboration applications within enterprises across the globe. Similar factors can also be applied to understand the collaboration dynamics with external stakeholders of enterprises like customers and business partners.
Collaboration will continue to play a key role in the near future as organizations are working to fulfill their dream of globalization by working together across time zones, distances, and organizational and business boundaries to improve utilization of resources. All these factors are leading enterprises to take an integrated view of collaboration, and incorporate it into everyday business. They are exposing most or all employees to collaboration tools and technologies.
Scope of the report
The report provides extensive analysis of “Global Team Collaboration” technologies market including current market trends, industry drivers, and challenges for better understanding of the market. This report covers the strategies followed by “Global Team Collaboration” technologies market players.
Market Overview
This section discusses the market definition of “Global Team Collaboration” technologies market. It also discusses the way market is segmented and the methodology and assumptions considered for forecasting the revenues. The winning imperatives, along with the burning issues in the market are covered as well. Drivers, restraints, and opportunities for “Global Team Collaboration” technologies market has also been covered in this section.
Market segmentation
This research report categorizes the global market for Team Collaboration for forecasting the revenues and analyzing the trends in each of the following submarkets:
On the basis of delivery model:
On-premises model
Software as a service model
On the basis of industry:
Banking, financial services and insurance
Communications and media
Manufacturing (discrete and process)
Government
Health
Wholesale and retail services
Services
Transportation
Utilities and resources
Others
On the basis of geography:
North America
Europe, the Middle East and Africa
Asia Pacific and Japan
Latin America
Geographic Analysis
This section provides a brief overview of all the geographies pertaining to “Team Collaboration Software, & Audio, Video, Web Conferencing Solutions” technologies, it covers the trends prevailing in each geography and the regulations which are impacting the overall “Team Collaboration Software, & Audio, Video, Web Conferencing Solutions” technologies market in that particular geography.
Company Profiles
This section provides the company profiles of major companies participating in the “Team Collaboration Software, & Audio, Video, Web Conferencing Solutions” technologies market. Company profiles include a brief overview of the company, primary business, financial overview, strategies followed, and developments.
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Key questions answered
What are the winning imperatives, key burning issues, and opportunities present in the market?
What are the factors which will drive the global Team Collaboration Software, & Audio, Video, Web Conferencing Solutions Market and its various sub-segments?
What factors are inhibiting “Global Team Collaboration Software, & Audio, Video, Web Conferencing Solutions” market?
What is the market size and forecast (2010-2015) of global Team Collaboration Software, & Audio, Video, Web Conferencing Solutions market?
What are the trends prevailing in each geography?
How is the competitive outlook and who are the major players
Powerful Research and analysis
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TABLE OF CONTENTS
EXECUTIVE SUMMARY
1 INTRODUCTION
1.1 KEY TAKE-AWAYS
1.2 REPORT DESCRIPTION
1.3 MARKETS COVERED
1.4 STAKEHOLDERS
1.5 TAXONOMY
1.6 FORECAST ASSUMPTIONS
1.7 RESEARCH METHODOLOGY
2 SUMMARY
3 MARKET OVERVIEW
3.1 MARKET DEFINITION
3.2 MARKET SEGMENTATION
3.3 MARKET SIZE
3.4 MARKET DYNAMICS
3.4.1 DRIVERS
3.4.1.1 Collaboration & conferencing solutions enhance business & employee productivity
3.4.1.2 Collaboration & conferencing reduces CO2 emissions
3.4.1.3 Emergence of virtual businesses
3.4.1.4 Geographic expansion of organizations drives the need for collaboration & conferencing solutions
3.4.2 RESTRAINTS
3.4.2.1 Problem in calculating ROI
3.4.2.2 Lack of IT infrastructure in developing economies
3.4.3 OPPORTUNITIES
3.4.3.1 Customized offerings for various vertical
3.4.3.2 Combination of collaboration services
3.4.3.3 Web based conferencing
3.5 IMPACT ANALYSIS OF VARIOUS FACTORS ON COLLABORATION & CONFERENCING MARKET
3.6 WINNING IMPERATIVES
3.6.1 FUNCTIONALITY CONSOLIDATION
3.6.2 FOCUS ON CHANNEL SALES
3.6.3 PURE PLAY ON-PREMISE INTEGRATION
3.6.4 CROSS PLATFORM COLLABORATION
3.6.5 COMMODITIZATION OF COLLABORATION & CONFERENCING SOLUTION
3.7 BURNING ISSUES
3.7.1 AGGRESSIVE PRICING BY LARGE VENDORS
3.7.2 AVAILABILITY OF FREE COLLABORATION TOOLS
3.7.3 UNDER UTILIZATION OF COLLABORATION TOOLS
3.8 OPPORTUNITY ANALYSIS
3.9 PORTER’S FIVE FORCES ANALYSIS
3.9.1 SUMMARY
3.9.2 BUYER POWER
3.9.3 SUPPLIER POWER
3.9.4 NEW ENTRANTS
3.9.5 SUBSTITUTES
3.9.6 RIVALRY
3.10 MARKET SHARE ANALYSIS
3.10.1 OVERVIEW
3.10.2 METHODOLOGY
3.11 PATENT ANALYSIS
4 COLLABORATION PLATFORM SOLUTIONS INDUSTRY OVERVIEW
4.1 COLLABORATION SOLUTIONS MARKET
4.1.1 COLLABORATION SERVICES MARKET
4.1.1.1 Audio conferencing services
4.1.1.2 Video conferencing services
4.1.1.3 Web conferencing services
4.1.1.4 Other services
4.1.2 COLLABORATION SOFTWARE MARKET
4.1.2.1 Team collaboration
4.1.2.2 Email & calendaring
4.1.2.3 Others
4.1.3 PROFESSIONAL SERVICES MARKET
4.1.3.1 Integration services
4.1.3.2 Maintenance services
4.1.3.3 Consulting services
4.2 COLLABORATION SOLUTIONS MARKET BY DELIVERY MODEL
4.2.1 ON-PREMISES MODEL
4.2.2 SAAS (SUBSCRIPTION BASED SERVICE)
4.3 COLLABORATION SOLUTIONS MARKET BY VERTICALS
4.3.1 BANKING, FINANCIAL SERVICES & INSURANCE
4.3.2 COMMUNICATIONS & MEDIA
4.3.3 MANUFACTURING (DISCRETE & PROCESS)
4.3.4 GOVERNMENT
4.3.5 HEALTH
4.3.6 WHOLESALE & RETAIL
4.3.7 SERVICES
4.3.8 TRANSPORTATION
4.3.9 UTILITIES & RESOURCES
4.3.10 OTHERS (CONSTRUCTION & EDUCATION)
5 GEOGRAPHIC ANALYSIS
5.1 MARKET OVERVIEW
5.2 NORTH AMERICA
5.2.1 OVERVIEW
5.2.1.1 Trends in North America
5.2.2 MARKET SHARES & FORECAST
5.2.2.1 Collaboration solutions market & forecast, by types
5.2.2.2 Collaboration solutions market size & forecast, by geography
5.2.2.3 Collaboration services market size & forecast, by geography
5.2.2.4 Collaboration software market size & forecast, by geography
5.2.2.5 Professional services market size & forecast, by geography
5.2.2.6 Collaboration solutions market, by verticals
5.3 EUROPE MIDDLE EAST & AFRICA (EMEA)
5.3.1 OVERVIEW
5.3.2 TRENDS IN EMEA
5.3.3 MARKET SHARES & FORECAST
5.3.3.1 Collaboration solutions market size & forecast
5.3.3.2 Collaboration solutions market size & forecast, by geography
5.3.3.3 Collaboration services market size & forecast
5.3.3.4 Collaboration software market size & forecast, by geography
5.3.3.5 Professional services market size & forecast, by geography
5.4 ASIA PACIFIC & JAPAN (APJ)
5.4.1 OVERVIEW
5.4.2 TRENDS IN APJ
5.4.3 MARKET SHARES & FORECAST
5.4.3.1 Collaboration solutions market size & forecast, by types
5.4.3.2 Collaboration solutions market size & forecast, by geography
5.4.3.3 Collaboration services market size & forecast, by geography
5.4.3.4 Collaboration software market size & forecast, by geography
5.4.3.5 Professional services market size & forecast,by geography
5.4.3.6 Collaboration solutions market size & forecast,by verticals
5.5 LATIN AMERICA
5.5.1 OVERVIEW
5.5.2 TRENDS IN LATIN AMERICA
5.5.3 MARKET SHARES & FORECAST
5.5.3.1 Collaboration solutions market size & forecast, by types
5.5.3.2 Collaboration solutions market size & forecast, by geography
5.5.3.3 Collaboration services market size & forecast, by geography
5.5.3.4 Collaboration software market size & forecast, by geography
5.5.3.5 Professional services market size & forecast, by geography
5.5.3.6 Collaboration solution market size & forecast, by verticals
6 COMPETITIVE LANDSCAPE
7 COMPANY PROFILES
7.1 ADOBE
7.1.1 OVERVIEW
7.1.2 PRIMARY BUSINESS
7.1.3 FINANCIALS
7.1.4 STRATEGY
7.1.5 DEVELOPMENTS
7.2 AT&T
7.2.1 OVERVIEW
7.2.2 PRIMARY BUSINESS
7.2.3 FINANCIALS
7.2.4 STRATEGY
7.2.5 DEVELOPMENTS
7.3 AUDIOCODES
7.3.1 OVERVIEW
7.3.2 PRIMARY BUSINESS
7.3.3 FINANCIALS
7.3.4 STRATEGY
7.3.5 DEVELOPMENTS
7.4 AVAYA INC
7.4.1 OVERVIEW
7.4.2 PRIMARY BUSINESS
7.4.3 FINANCIALS
7.4.4 STRATEGY
7.4.5 DEVELOPMENTS
7.5 CISCO SYSTEMS, INC
7.5.1 OVERVIEW
7.5.2 PRIMARY BUSINESS
7.5.3 FINANCIALS
7.5.4 STRATEGY
7.5.5 DEVELOPMENTS
7.6 CITRIX SYSTEMS
7.6.1 OVERVIEW
7.6.2 PRIMARY BUSINESS
7.6.3 FINANCIALS
7.6.4 STRATEGY
7.6.5 DEVELOPMENTS
7.7 BLACKBOARD INC
7.7.1 OVERVIEW
7.7.2 PRIMARY BUSINESS
7.7.3 FINANCIALS
7.7.4 STRATEGY
7.7.5 DEVELOPMENTS
7.8 GLOBAL CROSSING
7.8.1 OVERVIEW
7.8.2 PRIMARY BUSINESS
7.8.3 FINANCIALS
7.8.4 STRATEGY
7.8.5 DEVELOPMENTS
7.9 GOOGLE
7.9.1 OVERVIEW
7.9.2 PRIMARY BUSINESS
7.9.3 FINANCIALS
7.9.4 STRATEGY
7.9.5 DEVELOPMENTS
7.10 IBM
7.10.1 OVERVIEW
7.10.2 PRIMARY BUSINESS
7.10.3 FINANCIALS
7.10.4 STRATEGIC ANALYSIS
7.10.5 DEVELOPMENTS
7.11 METASWITCH
7.11.1 OVERVIEW
7.11.2 PRIMARY BUSINESS
7.11.3 FINANCIALS
7.11.4 STRATEGY
7.11.5 DEVELOPMENTS
7.12 MICROSOFT
7.12.1 OVERVIEW
7.12.2 PRIMARY BUSINESS
7.12.3 FINANCIALS
7.12.4 STRATEGY
7.12.5 DEVELOPMENTS
7.13 MITEL
7.13.1 OVERVIEW
7.13.2 PRIMARY BUSINESS
7.13.3 FINANCIALS
7.13.4 STRATEGY
7.13.5 DEVELOPMENTS
7.14 NOVELL
7.14.1 OVERVIEW
7.14.2 PRIMARY BUSINESS
7.14.3 FINANCIALS
7.14.4 STRATEGY
7.14.5 DEVELOPMENTS
7.15 OPENTEXT
7.15.1 OVERVIEW
7.15.2 PRIMARY BUSINESS
7.15.3 FINANCIALS
7.15.4 STRATEGY
7.15.5 DEVELOPMENTS
7.16 ORACLE
7.16.1 OVERVIEW
7.16.2 PRIMARY BUSINESS
7.16.3 FINANCIALS
7.16.4 STRATEGY
7.16.5 DEVELOPMENTS
7.17 PGI
7.17.1 OVERVIEW
7.17.2 PRIMARY BUSINESS
7.17.3 FINANCIALS
7.17.4 STRATEGY
7.17.5 DEVELOPMENTS
7.18 POLYCOM
7.18.1 OVERVIEW
7.18.2 PRIMARY BUSINESS
7.18.3 FINANCIALS
7.18.4 STRATEGY
7.18.5 DEVELOPMENTS
7.19 RADISYS
7.19.1 OVERVIEW
7.19.2 PRIMARY BUSINESS
7.19.3 FINANCIALS
7.19.4 STRATEGY
7.19.5 DEVELOPMENTS
7.20 SABA SOFTWARE, INC. (SABA)
7.20.1 OVERVIEW
7.20.2 PRIMARY BUSINESS
7.20.3 FINANCIALS
7.20.4 STRATEGY
7.20.5 DEVELOPMENTS
7.21 SIEMENS ENTERPRISE COMMUNICATIONS GMBH & CO KG
7.21.1 OVERVIEW
7.21.2 PRIMARY BUSINESS
7.21.3 FINANCIALS
7.21.4 STRATEGY
7.21.5 DEVELOPMENTS
7.22 SMART TECHNOLOGIES INC.
7.22.1 OVERVIEW
7.22.2 PRIMARY BUSINESS
7.22.3 FINANCIALS
7.22.4 STRATEGY
7.22.5 DEVELOPMENTS
7.23 WEST CORP.
7.23.1 OVERVIEW
7.23.2 PRIMARY BUSINESS
7.23.3 FINANCIALS
7.23.4 STRATEGY
7.23.5 DEVELOPMENTS
7.24 WYDE VOICE
7.24.1 OVERVIEW:
7.24.2 PRIMARY BUSINESS
7.24.3 STRATEGY
7.24.4 DEVELOPMENTS
7.25 YAHOO
7.25.1 OVERVIEW
7.25.2 PRIMARY BUSINESS
7.25.3 FINANCIALS
7.25.4 STRATEGY
7.25.5 DEVELOPMENTS
APPENDIX
U.S. PATENTS
EUROPE PATENTS
JAPAN PATENTS
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MarketsandMarkets: Global Team Collaboration Software & Audio, Video Market (2009 – 2015)