Contact Center Analytics Market Gaining Demand in Emerging Economies : Cisco Systems, Inc. (US), Verint Systems Inc. (US), 8X8 Inc. (US), Genesys (US), Oracle Corporation
Contact Center Analytics Market size is anticipated to grow rapidly during the forecast period as it assists in identifying customer needs, solving customer problems, and improving the customer lifecycle. Contact center analytics can be termed as an integrated pack of tools adopted by contact center segment of diverse businesses for effective operational performance. These analytical tools aid the contact center segment in tracking key performance indicators (KPIs) and drawing insights about business intelligence (BI). This report shows a 360-degree outline...
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