Global Spending in Digital Customer Experience and Engagement Solutions Market 2019-2026: Top Players - Accenture, Capgemini, Cognizant, IBM, KOFAX, Liferay, NCR, and Other
Spending in digital customer experience and engagement solutions comprises the expenditure that a company invests in digitalizing the customer experience both at the front end as well as back end. Primarily, the solutions provide customer awareness, customer engagement, online maintenance requests & tracking, transaction processing, online marketing, advertising etc.
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