Mark Zuckerberg Announces Meta Salesforce CRM Partnership
We are increasingly experiencing a shift towards customer service that happens via text, so it's no surprise to see partnerships between CRM platforms and text services. In September this year, Mark Zuckerberg announced that Meta and Salesforce CRM would be collaborating in order to give Salesforce customers more opportunity to work with WhatsApp. As a result of the potential partnership, it will be possible for Salesforce CRM customers to start using WhatsApp to create a smooth and seamless experience for...
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