CRMnext Launches 'Strategy Consonants' Functionality to Help Organizations Execute Strategies at All Customer Touch-Points in Real-Time
This is a great innovation which will provide large organizations capability to execute their strategies at the ground level despite complexities of processes, scale and geographies. CRMnext will allow creation of strategy consonants that focus on watching data and reminding users to take critical action while interacting with customers. Strategy consonants have the flexibility to be configured on the basis of multiple criteria, allowing an organization to enforce the most radical new strategies at the ground level.
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