Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018 :MarketResearchReports.biz
Enterprise organizations are challenged with adopting optimized social business practices while integrating global teams, driving innovation, and increased productivity.The promise of Social Business Services in the Cloud is to transform customer information into a competitive advantage through a combination of insights and real-time customer experience/perceptions. Actionable information is derived through leveraging Big Data and related analytics.
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