CRMnext Introduces Advanced Web-Integration URLs Providing CRM Users with Real-Time Access to External Data
CRMnext introduced new advanced web integration URLs to create customized hyperlinks for CRM users to access external system data and make it available on real time basis on cases for the customer service teams. This real-time integration enables customer service users to quickly access information from external sources and accurately respond to queries or share information helping to increase first time resolution rates.
View full press release