CRMnext Enhances Its Social CRM Analytics with Advanced Sentiment Analysis, Dashboards and Ad Hoc Reports
CRMnext, Asia’s No. 1 Enterprise CRM solution launched its enhanced social CRM analytics goo.gl/AgmBKw with new real time sentiment analysis, ad hoc reports and dashboards. With the new advanced capabilities users will be able to easily collate content from various popular social networking sites related to their brand, product and competitors in the form of listings, reports and dashboards helping in quick response to enhance customer experience.
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