CRMnext, #1 Commutable Cloud CRM Solution, Releases Advanced Customer Telephony Integration (CTI) Functionality
CRMnext, #1 commutable cloud CRM solution, releases advanced Customer Telephony Integration (CTI) functionality, which will enable organizations to offer context sensitive screen popping, integrated reporting and easy escalations. It will also enable organizations to significantly improve outbound telesales capacity by facilitating call recognition, call routing, call logging and automated call flows within the CRMnext database. It will also help in considerably reducing the call times so that organizations can effectively service larger customer base, thereby cutting costs.
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