Global IT Robotic Automation Market to Reach US$ 4.98 Bn by 2020:Transparency Market Research
Robotic automation involves a practice in which a machine or computer software mimics human actions in order to complete rule-based tasks. In context of IT industry, robotic automation is accomplished by using automation software, which utilizes the Robotic Process Automation (RPA). Some basic processes in IT, which can be managed through robotic process automation include access management, request management, availability management, monitoring, incident management, and problem management.
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