Customer Experience Management Market 2016: Industry Review, Research, Statistics, and Growth to 2022
Latest industry research report on Customer experience management (CEM) is the practice of building and reacting to consumer interactions to serve their expectation. In addition to increasing loyalty and advocacy, it involves a strategy that demands process change and an array of technologies to succeed. Emergence of customer experience management services has helped in lowering at-risk revenues and winning over lost customers. The solution further enables business owners to engage their consumer as a sustainable element for progress. CEM further...
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