Unified Communication as a Service Market Size to Expand Significantly by the End of 2021
Unified communication as a service is a delivery model in which collaboration and communication services and applications are outsourced to third party service provider. These services are delivered over the IP network. Unified communication as a service (UcaaS) technologies include presence technology, enterprise messaging, online meetings and video conferencing. There are two primary approaches of UcaaS namely single-tenancy and multi-tenancy. The former approach offers customized software platform to end-users, which can be integrated with on-premises applications.
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