Customer Communication Management (CCM) Market Expanding at a High Rate Due to New Technological Developments in the Field of CRM Across the Industries
Customer communications management (CCM) is described as an advanced derivative of enterprise content management (ECM) technology. U.S. customer communication management market was worth an estimated US$423.1 mn. Exhibiting a CAGR of 11% between 2017 and 2025, the market is forecast to reach US$1.06 bn by the end of 2025.
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