Huntingdon Valley, PA -- (SBWIRE) -- 12/10/2019 -- Today's consumers are different than previous generations. They feel empowered in their purchase decisions, will take the time to educate themselves before making choices, and are not brand loyal. If they think they can get a better customer experience somewhere else, they won't think twice about jumping ship to the next best thing.
How can dentists set themselves apart from their peers when trying to sustain current customers while prospecting for new ones? The short answer: provide an exceptional patient experience. What consumers want today is convenience, ease of use, and to feel like their needs are being proactively meet — and they're not afraid to pay a premiere to get it.
So, where should dentists start? A current trend that is influencing dental offices is creating a spa-like experience for patients. Dentists are spending significant amounts of money to provide their patients with Netflix subscriptions, weighted blankets for anxiety in the chair, and aromatherapy scented towels. While there are multiple reasons why investing in patient comfort is a good idea that yields a high return, the team at Cornerstone Bio-Comp Enterprises, Inc. believes that there are more practical and cost-effective methods for making a good impression on current or potential prospects.
That's why Cornerstone Bio-Comp Enterprises, Inc. is proud to announce that they are now an affiliate for SmileSnap. SmileSnap is a revolutionary technology company that wants to streamline the process for how patients consult with dentists and schedule their treatments. It also has the added benefit of making lead capture more seamless for dentists. SmileSnap allows dentists to embed a simple snippet of code into their websites. When a customer lands on the website, a chatbot will appear that will prompt them to submit their information to start the process to complete an initial consult. A person can provide personal information, media (photo, video, etc.), and give a brief overview as to why he or she is interested in receiving treatment. Once this is submitted, the information is collected in SmileSnap's secure portal. A dentist can monitor and use this portal to connect instantly with patients — start making recommendations for treatment and schedule appointments all in one convenient location. It's like having a virtual assistant to help dentists streamline patient communication.
That is why Cornerstone Bio-Comp Enterprises, Inc. is proud to announce that they are now an affiliate of SmileSnap. When the company first met the SmileSnap team in early fall of this year, they were blown away with their software. As a dental crown lab that has cultivated a brand built on innovation and forward-thinking, they are always looking for new ways to improve how they support their clients in providing the best possible experience for their patients. When SmileSnap approached them about becoming an affiliate, they jumped at the opportunity, and for some of the reasons that their CEO, Greg Pellogrom mentioned below:
"The patient benefits of convenience and transparency are obvious, but what about the provider? Here are some benefits to consider for your dental or specialty practice:
* Increase access to patients searching for dental services online
* Improve patient engagement by providing meaningful information
* Filter out "price shoppers" before wasting valuable office time
* Direct phone request for pricing to a smile assessment
* Resolve scheduling conflicts before they look elsewhere
* Service rural areas more effectively
* Preview a patient case to eliminate surprises
* Re-engage with "No-Show" consultations
* Shorten the time of an office consultation
* Differentiate your practice."
Dentists interested in learning more can visit their website, www.smilesnap.com, or they can read their post on "The Art of Online Assessment." If they sign-up for their software — make sure to use Cornerstone's affiliate code: CSDL0321 and get the first month free.
About Cornerstone Bio-Comp Enterprise, Inc.
Established in 1989 by Master Dental Technician, John P. Collins, Cornerstone Dental Lab is a premier dental lab serving the U.S. market with particular emphasis on Pennsylvania, New Jersey, and Delaware. For thirty years, Cornerstone Dental Lab has built a reputation as a leader in their industry, providing top quality full dental laboratory services and unmatched customer relations. They've built the company on three pillars: dignity, integrity, and generosity. And pride themselves on championing these principles throughout each touchpoint in the business. They are consistently making smiles for every one of their customers.