Explore How Customer Relationship Management Market Growing Globally to 2025 : Salesforce.com, Microsoft, SAP SE, Oracle, Adobe Systems, SugarCRM, Zoho,Netsuite,Insightly
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. CRM systems compile customer data across different channels, or points of contact between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social media.
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