First Citizens Bank and TRC Interactive Win Gold
TRC Interactive’s multiple award-winning TellerSolutionOnline and TRC Interactive’s design transaction simulations are at the core of the 2011 Brandon Hall Award, Best Results of a Learning Program which was awarded to First Citizens Bank and TRC Interactive. Using TRC Interactive’s architecture, consulting, as well as TellerSolutionOnline’s extensive eLearning modules, the Teller Essentials Program was developed for First Citizens Bank. Participants are assigned to a First Citizens Coach who provides direction and mentoring. Then, working in the branch, Tellers participate in...
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