CRMnext, the Market Leader in BFSI CRM Solution, Enhances Its Smart SLA Management Functionality
CRMnext, the Market Leader in BFSI CRM Solution introduces Its next generation smart SLA management functionality to help customer service and sales teams meet their commitments to the customers. The new SLA management capability will alert all stakeholders involved in handling a service request, complaint or query on timely basis via sms or emails to help them meet the turnaround times promised to the customers. This will help the organizations to improve the overall customer experience and hence, brand image...
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