Measuring the Impact of Patient Satisfaction on Healthcare Facilities
The Centers for Medicare & Medicaid Services (CMS) recently approved the administration of the new Outpatient & Ambulatory Surgery (AOS) CAHPS survey, which is designed specifically to collect data about patients' experiences in Medicare-certified, hospital-based outpatient surgery departments and free-standing ambulatory surgery centers. ImageFIRST Connecticut, the leader in nurse uniforms in Portsmouth, NH, is pleased to invite their clients to consider the implementation of these surveys and review the results a recent report from Press Ganey about the impact that...
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