Already Outsourcing Above and Beyond Voice: Why Coefficients Co. Ltd. Chose to Capitalize on Knowledge Processing Long Before Today's Rise of KPO
The Philippines' status as a BPO destination of choice precedes its reputation. Already outshining, long standing competitor India as seen in Tholons 2016 Top 100 Outsourcing Destinations, the Philippines has come a long way from its humble beginnings in the outsourcing game to actually dominating it in just a span of a decade and a half; though, Bangalore, India is still number 1 in the list. There are a number of factors as to why the Philippines climbed up so...
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