Overview of the Customer Interaction Services Market: Future Insights, Market Revenue and Threat Forecast by 2023
The primary objective of most organizations is to be profitable and sustainable, and the key to achieving this is the maximizing and enhancing of its customer lifetime value via Customer Interaction Services. This deliverable explores the various dimensions of Customer Interaction Services and analyzes how it is used to maximize customer experience and with it, customer lifetime value. It also studies the customer experience analytics landscape, including the trends and drivers impacting the market
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