Study Report On Oracle Corporation (U.S.), SAP SE (Germany), IBM Corporation (U.S.), Microsoft Corporation (U.S.), Click Software Technologies (U.S.), Industrial And Financial Systems AB (Sweden), Service Power Technologies PLC (U.K.), Service Max Inc. (U.S.), Infor (U.S.), and Astea International Inc. (U.S.).
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Global operations that are interlinked as business expands are more prone to management disturbances, which require unique structure that are capable of handling field operations. Field service management are a part of covering end to end track of service life cycle that are components of entire field operations. Typical components include vehicle tracking, inventory management, customer portals, and scheduling. Improper management on long term leads to increasing cost of business operations.
Various factors such as increased number of field operations in manufacturing, construction, and oil & gas sector , increased rate of Smartphone's, strategies to reduce the operational cost, and rising demand for better organization efficiency are anticipated to propel the demand for field service management over the next few years.
The market segmentation is based on by solution, by deployment type, by enterprise, by application industry, and by region.
By solution
Mobile field execution
Warranty Management
Workforce Management
Service contract Management
Customer Management
Inventory Management
By Application Industry
Telecom
Energy & utilities
Healthcare
BFSI
Construction
Transportation & logistics
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Implementation of mobile field execution solution provided by FSM software are among the highly preferred option for end use industries that helps in maintenance and execution of field work. Mobile field execution offers receiving alerts and reporting status which helps in gaining visibility of individual performances. Rapid industrialization and increasing population in China and India has increased the adaption rate of FSM in construction sector.
High focus on innovation which is obtained from research & development especially in developed economies such as North America, is anticipated to generate highest revenue, while Asia pacific region is expected to witness a faster growth over the forecast period. The growth in this region is primarily driven by the increasing number of cloud service providers, investments in infrastructure, growing number of Smartphone users, and many emerging industries in the region.
2 Global Field Service Management Market Competition by Manufacturers
2.1 Global Field Service Management Capacity, Production and Share by Manufacturers (2012-2017)
2.1.1 Global Field Service Management Capacity and Share by Manufacturers (2012-2017)
2.1.2 Global Field Service Management Production and Share by Manufacturers (2012-2017)
2.2 Global Field Service Management Revenue and Share by Manufacturers (2012-2017)
2.3 Global Field Service Management Average Price by Manufacturers (2012-2017)
2.4 Manufacturers Field Service Management Manufacturing Base Distribution, Sales Area and Product Type
2.5 Field Service Management Market Competitive Situation and Trends
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