Albany, NY -- (SBWIRE) -- 05/16/2019 -- ResearchMoz incorporate new survey report "Global IT Service Management (ITSM) Market Size, Status and Forecast 2019-2025" to its immense accumulation of research reports.
IT service management (ITSM) refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
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This report focuses on the global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) development in United States, Europe and China.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
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Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
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