Chicago, IL -- (SBWIRE) -- 12/15/2015 -- Reducing patient suffering and raising their reported satisfaction with the care they receive is always a main focus of hospitals – whether this feedback is recorded or not. However, the results of surveys that measure patient perception of facilities often ultimately determine important factors, such as rankings and ratings, which influence a facility's reputation for quality of care. Recently, the Centers for Medicare & Medicaid Services has announced their approval for the administration of a new, mandatory CAHPS survey starting in 2017, designed specifically to give patients of Outpatient and Ambulatory Surgery Facilities a chance to give feedback on their experience. With ImageFIRST Chicago, a provider of sanitized scrubs, gowns, robes, linens and nurses' uniforms in Louisville, KY and Chicago, area medical providers can benefit from remarkable healthcare laundry service with patient comfort foremost in mind.
In just one example of ImageFIRST's patient-first philosophy, the company has designed and unveiled their Comfort Care line of patient gowns and apparel, created with the intention of ensuring patients' total comfort during their time spent in a facility. Made with a unique fabric unlike anything patients have ever experienced in a medical setting, these gowns and robes are warm, cozy and, above all, unbelievably soft. Seemingly small details such as providing luxurious-feeling gowns can drastically improve overall patient perception of a facility; in one example, patient surveys revealed a 500% increase in their overall satisfaction with the care they received, after their provider switched to Comfort Care gowns.
Other services unique to ImageFIRST are designed to fulfill the company's goal of achieving complete client and patient satisfaction. When providing gowns, uniforms, robes and sheets for healthcare facilities in Chicago, IL, as well as hospitals and clinics, the company uses their trademarked Triple Bio-Shield Protection process to kill up to 99.999% of bacteria. All linens are also guaranteed to be crisp, white and in excellent condition, as per the company's Bright White standard.
To learn more about how ImageFIRST Chicago's excellence in customer care and products can help improve patient perception of healthcare facilities, visit http://chicago.imagefirst.com.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To learn more about the ImageFIRST in Chicago, IL, please visit their website at http://chicago.imagefirst.com.