Cleveland, OH -- (SBWIRE) -- 10/20/2015 -- Improving the patient experience can be perceived as expensive to hospitals, particularly when the focus is on training or retraining staff. However, in a recently published article, results from six years of data suggest that a comprehensive approach to improving the patient experience, with a focus on the communication between patients and their caregivers, can be both efficient at reducing readmission rates as well as inexpensive. According to this approach, investing in material improvements at the hospital is a part of creating a positive working environment that, in turn, promotes better communication between patients and caregivers.
ImageFIRST Cleveland specializes in healthcare laundry services and they understand both the crucial part healthcare laundry plays in creating a positive work environment as well as the importance of communication. ImageFIRST wants to be a part of creating a culture of constructive communications, which is why the company provides every facility that partners with them a Customer Advocate, a dedicated personal connection that supports the client with all healthcare laundry needs. ImageFIRST also offers the Instant Service App for smartphones. If the client needs anything, the app connects them directly to a qualified professional who can address the problem or concern; their Customer Advocate, or a member of the Service team. This way the staff and management of a hospital can concentrate on the wellbeing of their patients in a positive and well-organized working environment with promptly delivered, high-quality and sanitized linens and garments.
Hospitals that see improving the overall functionality of their work environment as a part of improving the patient experience are invited to contact ImageFIRST Cleveland to discuss the wide range of services and personalized options ImageFIRST offers for their clientele. With almost 50 years of experience in the industry, ImageFIRST can take full responsibility for all healthcare laundry related organizing and issues for their customers. Anyone looking for more information can either visit the ImageFIRST Cleveland website or contact them directly by calling 1-800-932-7472.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To learn more about the ImageFIRST in Chicago, IL, please visit their website at http://cleveland.imagefirst.com/.