Salem, NH -- (SBWIRE) -- 09/12/2017 -- ImageFIRST Healthcare Laundry Specialists, a provider of hospital scrubs in Manchester, NH, and other cities, continuously updates and improves their Online Customer Portal based on customer feedback.
The portal was re-launched in the middle of 2016 after ImageFIRST held focus groups with existing customers and users. In response to their feedback and recommendations, the Portal was designed to be more accessible and user-friendly.
The Online Customer Portal's 24/7 availability to all new and existing ImageFIRST customers responds to the needs of staff members at medical facilities who may work outside of traditional office hours. The Portal gives ImageFIRST customers immediate access to their account information without having to wait for a phone request or e-mail response.
Through the Portal, ImageFIRST customers can access account information such as copies of invoices, details of their current linen inventory, and downloadable certification information for compliance documentation. They can also send inventory change requests directly to ImageFIRST's Service team.
This year, ImageFIRST added additional features to the Portal, such as the ability to sign up for paperless invoices and statements.
Customers who are interested in accessing the Online Customer Portal can reach out to the ImageFIRST customer care team by filling out the form at www.imagefirst.com/Contact-Us, calling 800-368-3676, or e-mailing customerservice@imagefirst.com.
ImageFIRST provides medical linen and laundry products and services, including nurse uniforms in New England, NH, and throughout the United States and Puerto Rico. Additionally, ImageFIRST offers other services such as the Portal to make linen inventory management simpler for medical facilities so that they can focus their full attention on patient care. To learn more, interested parties may call 1-800-932-7472 or visit http://new-england-nh.imagefirst.com/.
About ImageFIRST
Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://www.imagefirst.com.