Lancaster, PA -- (SBWIRE) -- 12/28/2015 -- At ImageFIRST Lancaster, Customer Advocates are more than simply drivers and delivery people. By routinely delivering for the same clients on a regular schedule, many Customer Advocates become close with the hospitals and outpatient facilities to which they provide scrubs, robes and medical uniforms in Philadelphia, PA, and nearby – giving ImageFIRST Lancaster the opportunity to provide remarkable service by proactively anticipating and fulfilling clients' needs, not simply responding reactively.
Clients can take one example of the variety of exceptional service routinely provided by ImageFIRST Customer Advocates around the country, from a story told by Craig Turza of North Carolina. While out walking his dog, Turza discovered the office manager from one of the facilities he services struggling to unload heavy bags of topsoil and flowers from the trunk of her car. Perhaps reacting on instinct, Turza asked the manager where she wanted her items, then unpacked the trunk for her – prompting her to note that "Craig, you give me great service at work and now even at home!" along with profuse gratitude.
Taking their company ethos out of the workday with volunteer events and charitable donations is just one additional way that ImageFIRST strives to help clients provide incredible patient care. ImageFIRST Lancaster routinely participates in events like the annual Veteran's Expo and Job Fair or school supply drives.
To learn more about how ImageFIRST Lancaster can help a medical service provider increase their patient satisfaction and have more time to focus on patient care, or to sign up for healthcare laundry delivery of scrubs, medical gowns and robes, and nurse uniforms in Philadelphia, PA, or nearby regions, visit http://lancaster.imagefirst.com.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Lancaster, the cost-effective solution for greater patient satisfaction, please visit http://lancaster.imagefirst.com.