Houston, TX -- (SBWIRE) -- 08/18/2017 -- ImageFIRST, which offers healthcare linen services in Houston, TX, and surrounding areas, continuously improves their Online Customer Portal, which is available 24/7 to all of their new and existing customers.
The Portal was re-launched in mid-2016 with updates based on feedback from existing ImageFIRST customers. ImageFIRST continuously makes changes to the Portal on an ongoing basis to optimize the customer experience.
When making improvements to the Online Customer Portal, the team at ImageFIRST focused on making the application more user friendly with simple navigation. The Portal offers several features including copies of invoices, certification and compliance documentation, and details about current linen inventory.
This year, one of the additional features added to the Portal is the ability to save paper by choosing paperless invoices and statements. Medical facilities also have the option of creating personalized logins for their staff members.
With 50 years of experience in the industry, ImageFIRST understands that medical facilities often have a need to access information outside of standard business hours. Rather than having to call or email to request and obtain their records, customers can log in to the Online Customer Portal at any time to find the information they need pertaining to their ImageFIRST account.
ImageFIRST, beyond providing medical scrubs and uniforms to the Houston, TX, area, also offers medical facilities full laundry services, linen rentals, and inventory management. Their Online Customer Portal is an extension of their customer service.
To obtain access to the Portal, reach out to the ImageFIRST customer care team by filling out a form on their website at www.imagefirst.com/contact-us, by emailing customerservice@imagefirst.com, or by calling 800-368-3676.
About ImageFIRST
Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://www.imagefirst.com.