Automated Solution Helps Customers Optimise Service Levels across Physical, Virtual and Cloud Infrastructure while Minimising Technology Ownership Costs

Old Amersham, Buckinghamshire -- (SBWire) -- 09/23/2011 --Nimsoft today announced Nimsoft Monitor for SAP, an automated solution that enables customers to optimise service levels across physical, virtual and cloud environments while reducing their technology ownership costs.

Nimsoft Monitor for SAP extends the comprehensive insight of Nimsoft Monitor to core SAP events and components including SAP NetWeaver, SAP ECC, ABAP and Java. It also features a built-in, updateable knowledgebase of key performance indicators (KPIs) and associated best-practice thresholds to help administrators proactively address potential issues and quickly identify and resolve problems before they impact service levels. When used in conjunction with other Nimsoft Monitor products, it enables customers to gain a unified view into the networks, servers, databases and storage supporting SAP.

AGENTIL, a certified SAP Service Partner and Nimsoft Unified Management Alliance member, combined its deep knowledge of SAP with the powerful Nimsoft Unified Manager architecture and APIs to develop the solution.

“Years of hands-on experience taught us how to implement and maintain high performance SAP systems,” said Jean-François Lauri, CEO of AGENTIL. “By embedding this knowledge into Nimsoft Monitor for SAP, customers can increase their operational efficiencies and overall SAP performance.”

Litasco, the trading arm of LUKOIL, one of the largest oil companies in Russia, is using Nimsoft Monitor to maintain the performance and availability of its SAP infrastructure. “Nimsoft Monitor allows us to construct a simple web-based business management dashboard to see and manage SAP incidents and service availability,” said Jean-Christophe Massotte, CEO of LUKOIL Technology Services Geneva. “This visibility helps us reduce the risk of downtime so we can keep employees productive and avoid trading market failures.”

Nimsoft Monitor for SAP users gain:

• A unified view of SAP and associated network, server, database and storage components to facilitate collaboration and accelerate troubleshooting

• Simple template-based configuration to automate deployment across multiple SAP landscapes

• An agent-less design to provide non-intrusive and secure collection of KPIs

• A growing knowledgebase of best-practice monitors and SAP transaction templates and thresholds

“Enterprise SAP environments have become highly dynamic due to both increasingly volatile business conditions and today’s extensively virtualised IT infrastructure,” said Chris O’Malley, Nimsoft CEO. “The SAP monitoring application and Nimsoft Monitor empower customers to stay on top of these dynamic SAP environments so they can achieve superlative service levels while driving down management overhead.”

Nimsoft Monitor is a component of Nimsoft Unified Manager, a multi-tenant IT Management-as-a-Service solution that combines industry-leading infrastructure monitoring and ready-to-use ITIL-based service management.

About AGENTIL
Founded in 2006, AGENTIL works with clients to design, build, integrate, manage, and optimize SAP and IT Service Management systems. The company’s expertise in managing SAP and other IT environments helps global 500 clients to improve productivity and increase operational efficiency. A Nimsoft Unified Alliance Partner, AGENTIL also provides a comprehensive SAP monitoring solution that gives customers a unified view of SAP and associated networks, servers, and databases.

About Nimsoft
Nimsoft provides integrated, IT management as service solutions for businesses and service provider customers globally, including 1&1, CDW, SoftLayer, SunGard Availability Services, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft solutions integrate with existing resources from the data center to the cloud, and are available on a pay-as-you-go basis. For more information, visit http://www.nimsoft.com.

Legal Notices
Copyright © 2011 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. Nimsoft is a trademark of Nimsoft Inc. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.