Broadvox Adopts Brevient's VerbalSnap Software
OSS system to add value for leading VoIP provider
Milwaukee, WI -- (SBWire) -- 07/13/2009 -- VoIP and network solutions provider, Brevient Communications LLC, announced today that Broadvox, Inc., a leading provider of IP Communications solutions for businesses from SMBs to Enterprises, has signed on as a customer for VerbalSnap, Brevient’s hosted business operations and billing software application.
A comprehensive OSS/BSS solution designed for VoIP providers, VerbalSnap offers features such as customer management, a robust billing and invoicing system, VoIP rate and route management, contract generation, trouble ticketing, agent commission management and real-time reporting.
Broadvox services over six billion minutes of annual voice traffic and supports thousands of customers across its SIP Trunking, SIP origination and termination services and hosted communications solutions. Broadvox CTO, Sergey Galchenko said that they selected VerbalSnap because of its ability to combine powerful data management with a clean, intuitive user interface, which will make it easier for users to transition to the new system.
“VerbalSnap will consolidate a number of our disparate software applications into one primary business management tool, which will allow us to perform daily activites more efficiently and improve the ways in which we communicate with our customers. The ability to easily access a broad range of customer and product performance data is invaluable to furthering growth and VerbalSnap provides an ideal platform for doing just that,” said Galchenko.
"We look forward to working with Broadvox and their talented team in implementing VerbalSnap as a key solution within their organization. We are confident that both Broadvox and their customers will see the value that VerbalSnap can bring to daily operations and business intelligence,” said Brevient Communications CEO, Matthew Lautz.
Brevient, who provided wholesale VoIP services for the past two years, recently sold its wholesale division as part of strategic plans to concentrate on their managed service offerings launched last month, which include VerbalSnap and network monitoring services. The company also has a background in software development, creating multiple business and voice applications prior to offering VoIP services.
“VerbalSnap was designed by a voice provider for voice and data providers. Our first-hand experience in the voice industry gives us a better understanding of what providers need and how to help them solve their pain points. The fact that industry-leading companies like Broadvox see VerbalSnap as a product that increases their competitive advantage is an indication of the greater contribution VerbalSnap can make to the advancement of the VoIP industry,” said Lautz.
ABOUT BROADVOX
Founded in 2001, Broadvox is a worldwide leader in providing integrated managed VoIP services to SMB, Enterprise and Carrier customers. It has deployed one of the largest, full-featured global VoIP networks and is trusted by more than 160 telecommunications carriers, CLECs, ISPs and over a thousand enterprises to terminate and originate over six billion minutes annually. The Broadvox network operations center provides the reliability, security and quality of service required by the world’s most discriminating customers. Broadvox offers SIP Trunking, SIP origination and termination services and hosted communications solutions. Broadvox is headquartered in Dallas, Texas. Please visit http://www.broadvox.com for additional information.
ABOUT BREVIENT COMMUNICATIONS LLC.
Brevient Communications is a leading provider of VoIP solutions and managed network services. Brevient brings years of software development experience and extensive knowledge of the VoIP industry to deliver VerbalSnap, a cost-effective, hosted OSS/BSS application. User-friendly and inherently scalable, VerbalSnap empowers VoIP providers with data-driven tools that drive growth and reduce operational costs. Brevient also offers a variety of network monitoring services to improve security and network uptime for VoIP providers and enterprises alike. Brevient was founded in 2001 and is headquartered in Milwaukee, Wisconsin. Brevient Communications LLC is a Brevient Technologies LLC company. For more information on our network solutions, please visit http://www.brevient.com.
Media Relations Contact
Katie Kregel
Brevient Communications LLC
414-944-0162
http://www.brevient.com
View this press release online at: http://rwire.com/29510