CRT, a well-known name in the field of software announces software for customer survey system.

Coventry, UK -- (SBWire) -- 11/06/2014 --CRT, a well-known name in the field of software announces software for customer survey system. Be it product selling or advertisement, feedback plays a very important role in the success of any project. With the help of these feedback, one can know how much a thing is being liked, requires changes and demand of public. Market researches are very important. Several products are being launched every day. In such case, it becomes very important to know what is liked by people or the consumers and what are they looking for. Once they come to know, they can cater the need accordingly.

The company has developed multi-channel survey on customer experience and a feedback system i.e. View Point. It is completed with Valid8 which helps in accessing interaction of consumers with the survey. This enables customers to record the feedback for ‘point of experience’ with high quality data. Customer surveys on tablets are also available. The real time analysis and reporting is very useful. Because of this, the one on the receiving will get the feedback immediately and can act upon it.

Touch screen survey is also available for receiving feedback from customers. Talking more about the software, one of their representatives stated, “With near unlimited Dashboard and Reporting capabilities, we can give you the information you need, in the format you need it, when you need it. We can then work with you on strategic re-alignment, service improvement, remedial actions or root cause analysis and rectification.”

About CRT
CRT is one of the UK's leading providers of real time customer feedback systems. They have developed a multi-channel customer experience survey and feedback system known as ViewPoint. This platform, complete with Valid8™ - which assesses the human interaction with the survey - enables our customers to capture ‘point of experience’ feedback, with a volume and high quality of data hitherto impossible to achieve. Their partners include; IBM, Toshiba, Ipsos MORI and the Institute of Customer Service (ICS) and with tem CRT is revolutionizing the way private and public sector organizations collect and use customer experience data.

For more information, please visit http://www.crtviewpoint.com/

Contact Details:
Orchard Court 2
Binley Business Park
Harry Weston Road