Lyon, Rhône-Alpes -- (SBWIRE) -- 09/19/2011 -- HAF Consulting today announced the formation of a strategic partnership with Vision 360 Degrees (V3D) of Lyon, France. V3D develops sophisticated software applications for the measurement of network quality of service (QoS) and customer quality of experience (QoE) for wireless networks. The software consists of a smart-phone based application and a central analysis software suite.
The partnership with HAF Consulting allows HAF and V3D to develop a set of advanced consulting services for operators, regulators, research firms and financial institutions. These services allow the simultaneous measurement of network performance and customer satisfaction as determined by the customer and the device itself.
Integrating the V3D solution with HAF’s other consulting services allows HAF to bring together market research, network performance and market strategy to maximize customer lifetime value and improve business performance.
Jon Short, Managing Partner - HAF Consulting - “HAF Consulting and V3D have developed an exciting set of customer insight tools and services designed to bridge the traditional gap between network performance and the customer’s actual experiences. We continue to further develop our services to meet the current challenges facing the TMT sector.”
Philippe Vial-Grelier, CEO – V3D – “V3D are excited about the joint research solutions developed with HAF Consulting and the potential for our software solutions to deliver significant value in the TMT consulting arena. We look forward to working with an ever wider community of operators and companies in improving understanding of customer satisfaction and improving customer ARPU and retention. We strongly believe by matching QoS/QoE KPIs provided by our software solution and HAF consultancy expertise will help operators giving to end users a better quality on voice and data services.”
About HAF
HAF Consulting is an international boutique that provides a range of consulting services within the telecommunications, media and technology industries worldwide. HAF has served its clients since 1997 by providing expert strategic, financial and operational advisory services relating to the pursuit, analysis, acquisition, launch and optimization of businesses. HAF has helped its clients build enterprise value and increase operational efficiency by providing a range of services related to start-ups, acquisitions, mergers, operations, integration, growth and changes in strategic direction.
For further details, please visit our website.
Contact: info@hafconsulting.com – http://www.hafconsulting.com – +44 1288 362929
About V3D
V3D is an independent editor of QOS and QOE software. Founded in 2006, V3D software development skills and knowledge of operator environments enables delivery of turnkey solutions for monitoring the operator network using smartphones. Our software platform meets the high performance requirements imposed by the Smartphone usage boom in operator networks.
For further details, please visit our website.
Contact: contact@v3d.fr – http://www.v3d.fr – + 33 481 761 370