Chicago, IL -- (SBWIRE) -- 09/16/2011 -- Intelestream, Inc., a leading provider of CRM consulting and CRM Software as a Service today unveiled intelecrm version 4.0. Highlights include enhanced reporting, added functionality to the Order Management suite, a superior global search tool, and improvements to the email marketing engine. Visibility, Automation, and User-adoption are three concepts that have driven the development of intelecrm version 4.0.

“intelecrm version 4.0 is centered around the notion of providing our users with more of what they need and less of what they don’t. For example, in one area we have added more options for generating custom reports. In another we have made the email marketing engine more user friendly by eliminating clicks and superfluous steps,” states Ray Stoeckicht, VP of Sales for Intelestream.

Visibility

intelecrm version 4.0 delivers greater insight through improved reporting and analytics. Users now have more options when it comes to creating, scheduling, and sharing custom reports. Improvements to the global search tool allow users to find information quickly based on virtually any criteria including quote and service order numbers.

Automation

The new version of intelecrm saves time by automating key processes like order management. Payment processing, from the moment a customer submits a credit card or electronic check to the final authorization, is now fully automated. Recurring billing and invoicing is another added benefit to the online CRM application.

User Adoption

intelecrm version 4.0 encourages user adoption by making the CRM system easier to use. A related improvement is to the email marketing process, which has been simplified on the front end so users can draft, send, and report on sophisticated email campaigns in less time.

“intelecrm version 4.0 is a series of action items taken away from hundreds of ongoing conversations we have had with our customers,” states Intelestream CEO Jason Green. “We are constantly making enhancements to intelecrm based on what our end users are telling us. “Our goal is to accomplish 100% user adoption by making intelecrm the most user-friendly CRM application on the market.”

About Intelestream, Inc.
Intelestream Inc. is a Chicago based Customer Relationship Management (CRM) product development and consulting firm offering Open Source CRM Professional Services. Intelestream is the developer of intelecrm, the online CRM for small and medium sized businesses with a highly affordable pricing model for unlimited users. Intelestream also develops industry-specific CRM verticals. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in CRM.