Richardson, TX -- (SBWIRE) -- 01/25/2012 -- Acclaim Telecom Services, an IVR application development http://www.acclaimtelecom.com/design-and-development.htm and IVR cloud computing http://www.acclaimtelecom.com/ivr-hosting.htm solutions company, announces today the addition of SMS Smart Notifications to its hosting offerings, expanding options available for companies to improve their customer service experiences.

It is estimated that there are over 290 million cell phone subscribers in the United States, representing approximately 91% of the population. With SMS messaging an already efficient method to stay in touch, intelligent SMS notifications represent an ideal means of communicating with customers and employees.

SMS messaging operates on a different network than voice calls, allowing very large volumes of communication to occur in a cost efficient manner. Emergency notifications, bulk announcements, financial transaction alerts and confirmations, healthcare reminders, and generic data pushes are assured delivery regardless of voice network congestion. Cloud Computing based SMS messaging is a very cost effective method to enhance customer service operations.

Acclaim Telecom Services, Inc. provides customized SMS notifications with collaborative responses from customers wishing to make payments, reset pins, obtain account balance information, provide healthcare notifications, or any other routine request.

“Smart SMS Messaging can assist any business in improving customer communications” said James Davis, President of Acclaim Telecom Services. “With collaborative texting, anyone can conduct automated transactions thereby freeing up expensive live agents, IVR and PBX resources”.

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions http://www.acclaimtelecom.com/ and cloud based telephony services. Founded in 1993, Acclaim Telecom has over 18 years of solid industry experience supporting all aspects of IVR implementation; from cost effective IVR hosting, to developing and implementing new IVR speech application designs, to hosting PBX, SMS messaging, and long distance services.