Harrisburg, PA -- (SBWIRE) -- 02/20/2012 -- Business Bank has selected TRC Interactive, Inc., the nation’s leader in interactive financial institution training, to deliver online instruction through BankTrainingOnline® for its bank-wide training needs. Business Bank will have full use of Training Central™, the training program’s Learning Management System.

BankTrainingOnline® is TRC Interactive’s extensive online library of uniquely customized training courses for banks that incorporates the institution’s terminology and logo, giving it the look and feel of their very own training program. Loaded with enhanced graphics, animation and special effects, these online courses engage and involve trainees to increase retention and performance. BankTrainingOnline® subscribers have the opportunity to access online courses such as Sales, Teller, Compliance, Customer Service, Lending, Management, and many more. Study guides for each course as well as free tech support and other facilitator course material are provided.

Training Central™, an online Learning Management System, is coupled with BankTrainingOnline® to provide full management and tracking capabilities, and maintain a record of all participant and administrative activity. Business Bank’s customizable, real-time reports can be generated and viewed onscreen, filtered and sorted by a wide variety of categories. All reports are downloadable to print or save.

For more information about BankTrainingOnline® and Training Central™, or to find out how TRC Interactive can customize any training program for you, log onto www.trcinteractive.com or call 800.222.9909.

About Business Bank
Business Bank was founded in 2005 and has remained one of Burlington’s most contemporary and trusted financial institutions. Business Bank has been committed to offering the residents of Skagit and Whatcom Counties the very best in customer service and financial security. Business Bank is a community based bank that provides a wide variety of services and banking options for their customers. They value the personal attention they are able to provide their customers, and continually strive to improve their services to better meet their customer’s growing banking needs. For more information, visit http://www.businessbankwa.com.

About TRC Interactive
From online training to multimedia, from internet to intranet, from blended facilitation to self-instruction, from measurement to metrics, TRC Interactive has the strongest credentials in financial institution training today. As one of the most respected training organizations, TRC Interactive is state-of-the-art in not only training, but bank systems, equipment, management problems, needs, and personnel.

For over 38 years, TRC Interactive has been helping banks and credit unions successfully train their employees by offering a variety of off-the-shelf and customizable online, classroom, blended, or virtual solutions to meet all bank and credit union training needs, including Teller, Compliance, New Accounts, Lending, Management, and Customer Service. TRC (www.trcinteractive.com) is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, and Philadelphia and Pittsburgh, Pennsylvania.

If you would like more information on this topic, or to schedule an interview with Jay H Bowden, please call 800.222.9909.