Los Angeles, CA -- (SBWIRE) -- 05/12/2009 -- Los Angeles based Anderson & Anderson, A.P.C. has expanded its’ Executive Coaching training focus in order to meet the increasing needs of volunteer and mandated attorneys. During the last five years, incivility, which is defined as deliberate discourtesy, has become a subject of concern in higher education, government, business and the legal profession. The difference between inappropriate expression of anger and incivility is difficult to discern. Both are costly in terms of their impact on morale, productivity and legal liability.

Besides the fact that incivility is harmful, it is a significant expense to the operation of an organization. Victims of incivility can suffer from increased stress, anxiety, exhaustion, sleeplessness, depression, anger and embarrassment. Loss of work time, sickness and workmen's compensation claims can be the result of incivility in the workplace. Many times, employees would rather quit their jobs and move on to another job than report an incident. Hostile work environments subject the organization to costly litigation.

Attorneys, paralegals, legal secretaries and legal staff work in a consistently stressful, competitive office environment. Realistic and unrealistic deadlines, hectic schedules, adversarial and combative bantering, highly-charged attorney or client meetings, to name just a few, are the backdrop to the legal habitat. Workplace contemptuousness is brought to life by attorneys, paralegals or coworkers.

Bar Associations in Illinois, California and Utah have called for the training of lawyers in "civility". Management Training Organizations have developed training in "etiquette" designed to improve civility in the workplace. The Joint Commission of the Accreditation of Healthcare Organizations has mandated that all hospitals establish policies relative to the handling of "disruptive physicians". It is estimated that 5% of all physicians exhibit disruptive behavior from time to time. To date, incivility is beginning to pervade our political landscape and most other areas of our society.

This twelve hour non-psychiatric assessment and skill enhancement model is available at the Anderson & Anderson Los Angeles-based office or on-site anywhere in the United States. The comprehensive assessments can be completed on-line prior to the first face to face session. The six-month follow-up is offered via phone bi-weekly (every two weeks) for a six month period. Post-tests are provided after three months and six months.

More information about this program can be obtained by contacting Anderson & Anderson, A.P.C. at 310-207-3591.