Williamstown, MA -- (SBWIRE) -- 12/25/2009 -- Salesforce.com's strong performance makes a case for cloud computing as a viable business model of the future. The pioneering provider of customer relationship management (CRM) software as a subscription service reported record results for the last fiscal year, despite challenging business conditions. It posted dramatic increases in customers, subscribers and net income, and delivered on its promise to become the first software-as-a-service provider to surpass $1 billion in annual revenues. This success is continuing well into the new fiscal year as, buoyed by a good second quarter, Salesforce.com has raised its full-year earnings guidance.

Report Table of Contents:
Executive summary
In a nutshell
The Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
Competitive environment
Key competitors
Differentiators
Structure
Operational organisation
Products and services
Portfolio
Capgemini Consulting
Outsourcing
Technology Services
Local Professional Services (Sogeti)
Strategy analysis
Strategy objectives
Strategy execution
Focus on resilient sectors
Cloud computing and SaaS
Expansion of Outsourcing
Maturing the 'Rightshore' strategy
Transforming Consulting
Future outlook
Financial analysis
Key financials
Segment analysis
Results by geography

List of Tables
Table 1: Capgemini: key financial indicators
Table 2: Capgemini revenue breakdown by geography

List of Figures
Figure 1: Organisational chart of Capgemini
Figure 2: Revenue contributions by geography for the first half of 2009

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About Ovum
Ovum fully understands convergence across telecoms, IT services and software. They invest heavily in researching what is happening in a market that is dynamic and full of risk and reward, analysing the changes and identify the threats and opportunities ahead for their clients. Ovum's team has extensive experience in the sector and is dedicated to 'getting closer' - to the industries they advise on, to the people they work for, and ultimately to the real issues determining how ICT markets behave. Ovum maintains a fluid, highly collaborative structure that brings the right range of expertise to each situation. View more research from Ovum at http://www.fastmr.com/catalog/publishers.aspx?pubid=1006

About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.

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