London, UK -- (SBWIRE) -- 02/09/2010 -- MetraTech Corp., the innovative charging, billing, settlement and customer care product provider, has been awarded a “strong” rating by leading technology research and advisory company Gartner in its Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009 report. This is the second year running that the Microsoft billing specialist has earned acclaim in the Gartner BSS report.

The accolade is based upon an extensive survey of telecom operations and management systems and includes an analysis of 12 vendors. MetraTech and its billing software product MetraNet achieved a “strong” overall rating and also scored “strong” in several categories, namely product strategy, sales strategy, product and service, market understanding, and market responsiveness and track record.

MetraNet’s unique aptitude for dynamically modelling business processes and financial models enables customers to meet business goals in a variety of areas, such as telecom billing, cloud computing/SaaS billing, municipalities, financial services, transportation and more. As a result, companies gain significant improvements in processes such as billing management, settlement and customer care while cost-effectively meeting tight deadlines.

“We believe Gartner’s continued strong rating reflects the growing awareness of our unique value proposition and momentum in the market,” said Scott Swartz, chief executive officer, MetraTech Corp. “Evidenced by a number of significant new customers last year, MetraNet is increasingly becoming the billing solution of choice for companies that need to address the enterprise billing and customer care challenges created by rapidly changing business models in a variety of industries.”