East Moline, IL -- (SBWIRE) -- 04/07/2010 -- YASH Technologies™, a leading enterprise business and technology partner for global companies, today announced that it has been certified by SAP AG as a global provider of application management services. YASH joins a select group of SAP partners worldwide that have achieved this certification.
Application management services have become increasingly important for customers to help ensure high-quality operations of their SAP® solutions in a sustainable, cost-effective manner. To be able to easily identify and judge the capabilities of potential service providers in this area, SAP developed a certification program for existing service partners that provide application management services for SAP solutions.
Prior to achieving global application management certification, SAP performed a rigorous assessment of YASH’s delivery and support capabilities to global customers in key regions. YASH also had to prove competency of country-specific markets and regulations, and multi-time zone support with multilingual service.
“Meeting SAP certification standards further validates our global application management services capabilities and differentiates our services to help customers generate immediate business benefits—reduced costs, fewer risks, and improved process quality,” said Kevin Jansen, Executive VP, YASH. “Our support solutions provide value-added services that are centered on proactive, preventive, and perfective maintenance that allow customers to design predictable, flexible support models specific to their business.”
As an SAP-certified global provider of application management services, YASH works with customers to design support frameworks for all aspects of support needs, covering basis technology, functional, and technical support. Additionally, YASH offers a complete suite of application management services that include planning, deployment and integration, version upgrades, and infrastructure management. As a result, customers can better allocate and leverage resources and more fully focus on developing core competencies that optimally drive growth and innovation.
By utilizing the SAP-certified application management services provided by YASH, global organizations across a wide range of industry verticals have transformed support challenges into tangible benefits, such as the following:
• Predictable and transparent support costs
• Reduced risk
• Reliable and sustainable operations
• Agility and flexibility to scale and align with changing business demands
“YASH has been successfully certified as a global provider of application management services,” said Michael Ressemann, Global Head of BPO Solution Delivery and Partner Enablement, SAP. “Certification confirms YASH’s capabilities to provide professional application management services to SAP customers worldwide and denotes an important extension of our successful partnership. We believe customers will benefit from YASH’s robust experience with SAP solutions and can help them to achieve the operational efficiencies needed to remain competitive in today’s challenging marketplace.”
By offering end-to-end business and technology solutions, YASH can manage the entire lifecycle of an SAP solution-based initiative as well as drive the strategic IT roadmap for an organization to ensure it aligns with the business direction and objectives.
YASH was also most recently listed in Gartner’s 2009 Magic Quadrant for SAP Outsourcing, North America.