The Relationship Management Scorecard Tool by Sourcing Gurus provides a framework for managing and monitoring Vendor’s performance. It lays a foundation for constant communication, collaboration and access to accurate data and analysis for making informed decisions that are critical to the success of outsourcing engagements.
Mumbai, Maharashtra -- (SBWIRE) -- 06/13/2010 -- Sourcing Gurus, a boutique IT Advisory firm providing companies with the processes, tools and technology necessary to build world-class Vendor Management capabilities today announced a contract with a large US Retailer of musical instruments for Relationship Management Scorecard.
The web-based framework service for managing and monitoring Vendor Relationships lays a foundation for constant communication, collaboration and access to accurate data and analysis for making informed decisions that are critical to the success of Outsourcing engagements.
This tool helps companies define, track and manage quantitative metrics, measure and improve qualitative “relationship health” characteristics and improve the value of Outsourcing relationships.
Benefits of the Relationship Management Scorecard:
•Puts an Organization’s objectives at the center of its performance measurement
•Translates the objectives into tangible measures and metrics to manage Vendor performance
•Enhances accountability by measuring and reporting both Client’s and Vendor’s outlook
•Makes interactions between Company and Vendor more objective and transparent
•Focuses on achieving relationship nirvana with the chosen Vendor
The service selected by this company will ensure that all opportunities from the Relationship Management Scorecard are reviewed and identified for financial savings, service improvements, and contract compliance.
About the Client
The Client is a large USA based $2.5+ billion, multi-brand retailer of musical instruments operating more than 200 stores with 10,000+ employees. They offer Guitars, Basses, Drums, and Keyboards to musicians of all ages and experience levels throughout the United States, as well as professional Recording, DJ, Lighting, and Live Sound equipment for the stage and the studio.