Grantham, Lincolnshire -- (SBWIRE) -- 06/18/2015 -- According to the White House Office of Consumer Affairs, loyal consumers tend to be worth up to ten times as much as their initial purchase, and companies need to remember this at all times. When a consumer purchases an item, only to find it is backordered or no longer available, they will likely take their business elsewhere. To avoid problems such as this, companies need to make use of multi channel inventory management software, such as that offered through KHAOS Control (khaoscontrol.com). Doing so ensures the company can deliver the goods in a timely manner and keep the customer satisfied.

"Companies must be aware of what they have in stock and Khaos Control offers assistance with this. The software tracks sales, purchases, adjustments and changes in inventory levels and updates them automatically. In addition, product availability is monitored to ensure the product is available when it says it will be. As this program works across multiple sites and sales channels, companies find they can better track their items and ensure they meet the demands of clients," Mike Cockfield, spokesperson for KHAOS Control, explains.

Many companies now make use of drop shipping, as it allows for the offering of more products. Purchase orders immediately go to suppliers to ensure the products may be shipped in a timely manner and all items feature detailed despatch documentation. The efficiency of order fulfilment improves and customers receive the items in the shortest time possible. As a result, customer satisfaction increases.

The White House Office of Consumer Affairs also points out that it is less expensive to keep an existing customer than it is to obtain a new one. Companies must keep this in mind at all times, Cockfield continues. When customers are satisfied, they are more likely to spread the word to those they know. Twice as many people hear about negative experiences with a company than they do positive ones, and companies need to ensure their customers receive great service to get the word out.

The inventory management program needs to be able to adapt as the company grows. For this reason, many choose to combine the inventory management software with the warehouse management system. Furthermore, some opt to make use of the hand held terminal solution to gain further control over inventory levels.

"KHAOS Control offers a range of products and services to help clients take control of their business. From accounting programs to CRM software, this is the company to turn to. Automation increases efficiencies while helping companies save money. Make sure you are growing your business at the least cost possible. KHAOS Control can be of help," Cockfield declares.

About KHAOS Control
A leading multi channel software solution, Khaos Control helps clients run their business while saving money from efficiencies through automation. The program offers a comprehensive range of functionality to help businesses grow. In addition, tailored implementation ensures the software meets the needs of each unique client and existing hardware can typically be used.