Deerfield Beach, FL -- (SBWIRE) -- 07/17/2015 -- Global OSS BSS Software Market 2015-2019

OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies in network operations and management, service management, and provisioning services. BSS is a software application that supports activities such as customer relationship management (CRM), order management, billing, and call center automation. BSS also works with customer-centric OSS applications such as trouble ticketing that are back-office operations initiated by contact of customer. BSS also encompasses OSS applications that include customer-facing activities such as trouble-ticketing and service assurance, which are ideally back-office activities.

Global OSS/BSS market to grow at a CAGR of 17.85 percent over the period 2014-2019.

The single invoice technology for multiple telecom services in telecom companies has been made possible because of the shift to next-generation technologies from legacy systems.

The latest report highlights outsourcing of OSS/BSS service functionalities to managed service providers as a major reasons for growth in this sector. Most telecom operators are seeing low profit margins on account of decreasing average revenue per user (ARPU), which has pushed many operators in debt. In order to reduce operational expenses, telecom operators are now outsourcing most of their service functionalities like infrastructure, operations and management to multiple vendors.

"OSS/BSS software implementation and maintenance requires a trained workforce, therefore most operators outsource their OSS/BSS functions to managed service providers,".

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Covered in this Report

This report covers the present scenario and the growth prospects of the Global OSS/BSS market for the period 2014-2019. A technical overview of the architecture and range of services offered by OSS/BSS solutions and their functionalities has been covered in this report. The market size and forecast of the Global OSS/BSS Software market and the overall spending on OSS/BSS have also been included in the report.

Global OSS/BSS Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA regions; it also covers the Global OSS/BSS market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

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"Outsourcing of OSS/BSS service functionalities enable operators to maintain profit margins and a high service level agreement."

In addition, increased usage of cloud in OSS/BSS is also expected to propel market growth, as it provides flexibility and reduces the operational expenses.