Dublin, CA -- (SBWIRE) -- 02/02/2021 -- Chatbots present a power automation system that makes many possible things in a time and age like this. The need to improve on processes and tasks at the workplace and elsewhere becomes expedient. The improvement in technology and the steady turn to artificial intelligence have made this so. Different IT firms and companies have positioned themselves to help organizations and businesses gain access to chatbots and AI platforms that make their work easier. One of the leading IT companies, Rezolve.ai, offers a chatbot for service desk platform to aid organizations and establishments in their activities, which guarantees productivity and profitability at the workplace. 

Responding to a query, Rezolve.ai's spokesperson commented, "The steady turn to the possibilities offered by artificial intelligence by organizations and businesses is growing as the years run by, especially as companies need to improve efficiency, productivity and profitability that guarantees their survival in a highly competitive marketplace. To aid these companies is our chatbot platform that provides the first level of support, thereby driving a wave of hyper automation that they need in their work line. With our services and platform, we can provide a natural way for employees and customers to ask questions, get routine tasks done and provide fast and easy service for their customers and clients."

Chatbot for Service Desk

The chatbot platform provided by Rezolve.ai for organizations makes them the de-facto Level 1 Helpdesk that helps to address all challenges and issues that might be faced. Being a software agent, Chatbots can perform tasks or services for an individual based on commands or questions and are especially useful in providing Level 1 employee support in IT Help Desk and HR Help Desk. In various helpdesk contexts, chatbots can reduce support request volumes by up to 50%. Rezolve.ai's chatbots range from simplistic ones that can answer questions using basic keywords to intelligent Virtual Assistants that can understand the user's intention and handle complex conversations. For the use of chatbot for service desk, clients can work with Rezolve.ai.

Service Desk Automation with lots of benefits

The benefits that can be accrued from using the chatbot platform provided by Rezolve.ai is largely phenomenal. These benefits are for IT Help Desk Supports and for HR Support.

The spokesperson further added, "Our chatbots are absolutely beneficial to the workplace, as they perform both simple and complex tasks that are much-needed at every point in time. Our intelligent chatbots typically contain the following information: an understanding of the user intent, an understanding of key bits of information in what the user is saying, automation of tasks, capacity to understand emotion, and the ability to work in multiple languages. Users can also get to work across multiple channels like chat, email, SMS, WhatsApp and Microsoft Teams. If you need chatbot helpdesk implementation, Rezolve.ai is poised to delivering quality services that aid productivity."

The service desk automation benefits offered by Rezolve.ai makes them distinct in the industry where they offer services, and guarantees productivity and profitability for their clients, regardless of the industry where they function.

About Rezolve.ai
Rezolve.ai is a reputable IT company that leverages advanced AI's power to facilitate IT service desk automation for employees and HR of organizations. 

Contact Information: 

Rezolve.ai. 
Phone: 1-833-5ACTION (1-833-5228466)
Email: info@rezolve.ai 
Web: https://www.rezolve.ai/