Pune, Maharashtra -- (SBWIRE) -- 07/28/2023 -- HTF MI started a latest business research with the Global Service Delivery Automation Market Study Forecast till 2029. This Service Delivery Automation market report brings data for the estimated year 2023 and forecasted till 2029 in terms of both, value (USD Million) and volume (MT) Market. The study is conducted by applying both top-down and bottom-up approaches and further iterative methods used to validate and size market estimation and trends of the Service Delivery Automation market. Additionally, to complement insights EXIM data, consumption, supply and demand Figures, raw price analysis, market revenue, and gross margins. Some of the companies listed in the research study are IBM Corporation (United States), CA Technologies (United States), Automation Anywhere, Inc. (United States), Blue Prism Ltd. (United Kingdom), UiPath (Romania), Accenture (Ireland), Xerox (XAI) Corporation (United States), Celaton Ltd. (U.K.), Exilant Technologies Pvt. Ltd (India), IPsoft Pvt. Ltd. (India), BMC Software Inc. (United States) etc.

Market Snapshot
Service Delivery Automation (SDA) refers to the use of technology to automate and optimize the delivery of services. It involves automating repetitive, manual, and time-consuming tasks in service delivery, including data entry, customer support, and administrative functions.

The Global Service Delivery Automation market was valued at USD 620 Million in 2023 and is expected to reach USD 6752 Million by 2028, growing at a CAGR of 27 % during 2023-2028.

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Market Scope / Segment Breakdown
Global Service Delivery Automation market has been analyzed on various dimensions that includes market sizing and share analysis in dollar term as well as by volume* and price. The segments included in the market study are mentioned below which has been reviewed both qualitatively and quantitatively.

Based on the type, the market is bifurcated as xx, and On the basis of application, the market is divided as IT Process Automation [Infrastructure Automation Application Lifecycle Automation], Business Process Automation [Generic Automation, Process Specific Automation, Industry Specific Automation]. The IT Process Automation [Infrastructure Automation Application Lifecycle Automation], Business Process Automation [Generic Automation, Process Specific Automation, Industry Specific Automation] segment accounted for highest market share in 2022 and is hence expected to be the next fastest growing segment throughout the forecast period.

In 2022, the Global Service Delivery Automation market by region, North America & Europe contributed a major market share of xx% growing at the CAGR of 27% during the forecast period.
The report covers information regarding competitive outlook including the market share and company profiles of the key participants operating in the global Service Delivery Automation market. Some of the players that are profiled in the study are IBM Corporation (United States), CA Technologies (United States), Automation Anywhere, Inc. (United States), Blue Prism Ltd. (United Kingdom), UiPath (Romania), Accenture (Ireland), Xerox (XAI) Corporation (United States), Celaton Ltd. (U.K.), Exilant Technologies Pvt. Ltd (India), IPsoft Pvt. Ltd. (India), BMC Software Inc. (United States) etc.
By Geography: North America, Europe, Southeast Asia, China, Japan, India, Middle East, Africa, LATAM, Others

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Qualitative Insights from Study

Service Delivery Automation Market Trends
- Emphasizing On Artificial Intelligence (AI), Machine Learning and Natural Language Processing For Service Delivery Automation

Service Delivery Automation Market Drivers
- Rising Need for Replacing Manpower with Automated Solutions to Deliver Quality Services

Service Delivery Automation Market Opportunity
- Rise in Demand for Modern Business Process Management

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Research Objective
- To define and describe the Service Delivery Automation segmented by product & service, by application, by end-user, and by region.
- To estimate and forecast the Service Delivery Automation by value in USD Million.
- To estimate and forecast the market size for various segments with regard to Region Name.
- To profile key players and comprehensively analyze their market position in terms of ranking and core competencies.
- To analyze the markets situation with regard to industry trends, prospects, and contribution to the total market by identifying the high-growth segments of the Service Delivery Automation and provide the competitive landscape.
- To provide industry attractiveness with help of various tools such as the Porter's five force analysis and the PESTEL analysis.

Market Size Estimation
Top-down and bottom-up approaches are used to validate the Global Service Delivery Automation Market size market and estimate the market size for Manufacturers, Type and Regions.
The market estimations in this report are based on the marketed sale price of Service Delivery Automation excluding any discounts provided by the manufacturer, distributor, wholesaler or traders. The percentage splits, market shares, and breakdowns of the product segments are derived based on weightages assigned to each of the segments based on their utilization rate and average sale price. The regional splits of the overall Service Delivery Automation market and its sub segments are based on the percentage adoption or utilization of the given product in the respective region or country.

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FIVE FORCES & PESTLE ANALYSIS:
In order to better understand Service Delivery Automation market conditions five forces analysis is conducted that includes the Bargaining power of buyers, Bargaining power of suppliers, Threat of new entrants, Threat of substitutes, and Threat of rivalry.
- Political (Political policy and stability as well as trade, fiscal, and taxation policies)
- Economical (Interest rates, employment or unemployment rates, raw material costs, and foreign exchange rates)
- Social (Changing family demographics, education levels, cultural trends, attitude changes, and changes in lifestyles)
- Technological (Changes in digital or mobile technology, automation, research, and development)
- Legal (Employment legislation, consumer law, health, and safety, international as well as trade regulation and restrictions)
- Environmental (Climate, recycling procedures, carbon footprint, waste disposal, and sustainability)

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