King of Prussia, PA -- (SBWIRE) -- 08/24/2016 -- In the modern medical environment, facilities in the same market are facing off against one another to prove to patients that their level of care offers more than any other competitor. At the same time, medical facility management staff is looking to cut costs and consolidate as best they can. Nearly every element of healthcare is being held up to the microscope, inspected to determine what can be improved or forgone.
In a recent article, ImageFIRST®'s Vice President of the South East Region/National Service Director Jay Juffre gives his take on enriching the patient experience in an incredibly affordable way. A proponent of the individual approach to care, Juffre extols the virtues of personalizing the relationship with each patient.
As an example, Juffre speaks about his experience visiting a doctor's office, where he was greeted by a receptionist who knew how to make his coffee. "For literally pennies," he writes, "this doctor's office was making their patients feel special and showing them that they cared." His point is clear: by positioning a medical facility to personalize even one element of each patient's visit, it impacts the entire impression of the service received. In Juffre's words, getting to know patients on an individual level can "go a long, long way."
To learn more about ImageFIRST®, their concierge-level service or what makes their medical linen service the largest and fastest-growing in the nation, interested parties are encouraged to visit the website at http://www.imagefirst.com.
About ImageFIRST®
Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST®'s 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST® is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care® gowns product line increases patients' favorable perception of a facility by more than 50%.